Extended Business Office
Insurance Overpayment Recovery
We have highly trained Recovery Specialists, knowledgeable in medical terminology to impact in our recovery efforts. When we work with you, we familiarize our staff with your EOBs, denial and reduction codes to provide more immediate response to provider driven questions and we establish a relationship with the Overpayment/Refund Specialist with the provider (this assists in recovery and expedition of future claims). If available, we are able to access back up documentation without interrupting your current work flow.
Healthcare Collection is Our Specialty
Insurance companies issue millions of dollars in overpayments every year as a direct result of duplicate payments, improper coordination of benefits, provider contractual overpayments, and more. We specialize in the recovery of these overpayments. Our Overpayment Recovery Specialists are knowledgeable in medical terminology for collecting overpayments.
Some of the areas we offer solutions to Insurance Overpayment Recovery:
- Provider Sensitive approach to Insurance Overpayment/Refund Requests
- Early Out-Pre Collections
- Letter/Statement Services
- Bad Debt Collections if necessary
It is a real pleasure doing business with Capital Recovery. Everyone on your staff that we came in contact with is of the utmost professionalism, from the people answering the telephone to your collection personnel or your sales staff to your bookkeeping department.
Caraustar Industries, Inc., Austell, GA